TrainingTeach your AI from any source

Train your AI chatbot on your own data

Cloudify Chat learns from your website, documents, and custom articles, so your AI sales assistant answers prospect questions accurately and in context, around the clock.

  • No coding required
  • Website, articles, and documents
  • Multilingual answers
SourcesThree ways to teach your AI

Train on websites, articles, and documents

Combine your live website, custom answers, and your own files into one knowledge base, so your assistant answers like someone who knows your business.

Cloudify Chat website crawler showing selected pages and their extracted content

AI-powered crawling

Scan your website

Paste a URL and let AI-powered crawling turn your existing pages into a knowledge base. Your assistant learns your services, FAQs, and positioning without manual setup.

  • Crawl a single page or your whole site with nested pages
  • Pick the pages that matter, like docs, pricing, and FAQs
  • Preview each page's extracted content before you train
Writing a custom training article in the Cloudify Chat dashboard

Custom knowledge

Write articles and Q&A

Write sales content directly in the dashboard to teach your assistant your knowledge, tone, and domain context, exactly the way you want it explained.

  • Create custom Q&A entries for common questions
  • Define the answers you want for key queries
  • Fill gaps where your website or documents fall short
Uploading PDF, DOCX, PPTX, and TXT documents to train the AI chatbot

Your files

Upload documents

Upload sales material, service guides, manuals, and policies so your assistant can give precise, context-aware answers from your own documentation.

  • Supports PDF, DOCX, PPTX, and TXT files
  • Upload files up to 10MB each
  • Great for manuals, policies, and internal guides
How it worksFrom content to answers

Train your assistant in four steps

No coding and no machine learning experience needed. If you can paste a link or upload a file, you can train your AI.

  1. 01

    Create your chatbot

    Create a chatbot from your dashboard and give it a role, such as sales, customer service, FAQ, or a custom role for your business.

  2. 02

    Add your knowledge

    Open Train Data for your chatbot and add websites, articles, or documents. Mix sources to cover everything prospects ask.

  3. 03

    Train and test

    Start training to index your content, then ask a few real questions to check the answers before you go live.

  4. 04

    Refine over time

    Review real conversations and fill any gaps with new articles or updated content to keep answers accurate.

Best practicesBetter data, better answers

Tips for accurate AI answers

A chatbot is only as good as the data it learns from. These habits help your assistant give accurate, relevant answers.

  • Start with your key sources

    Product pages, help docs, FAQs, and internal guides form the foundation of your assistant's knowledge.

  • Keep content well-structured

    Clear, readable content leads to more reliable answers. Accuracy depends on the quality of your data.

  • Avoid duplicates

    Skip duplicate or redundant documents so your assistant gives consistent answers.

  • Fill gaps with articles

    Write articles for missing or unclear answers that your website and documents don't cover.

  • Refine from real conversations

    Update your training data based on what prospects actually ask to keep improving accuracy.

  • Answer in any language

    Your assistant understands and replies in multiple languages, depending on your trained data.

Training on every plan

Every plan learns from your documents and articles, and paid plans can also scan your website. Higher plans connect more data sources and larger catalogs.

Compare all plan features →
  • Free$0/mo

    2 data sources from documents or articles

  • Starter$22/mo

    3 data sources from a website scan, documents, or articles

  • Growth$63/mo

    Multiple data sources and larger catalogs

  • Pro$159/mo

    Multiple data sources and larger catalogs, plus dedicated onboarding

FAQTraining questions

AI training questions, answered

Can't find what you need? Email sales@cloudifychat.com or contact our team.

What can I train my AI chatbot on?

You can train it on your website (a single page or your whole site), custom articles and Q&A you write in the dashboard, and documents you upload in PDF, DOCX, PPTX, or TXT format.

Which file types can I upload?

You can upload PDF, DOCX, PPTX, and TXT files up to 10MB each. Manuals, policies, sales material, and service guides all work well.

How does website crawling work?

Paste a URL, then choose Single page to train on just that page or Nested pages to crawl your whole site. Select the pages you want, such as docs, pricing, and FAQs, and start training.

How long does training take?

Scanning your website content takes minutes, and you can set up your assistant in under 5 minutes with no coding required.

Can my chatbot answer in other languages?

Yes. Your assistant can understand and respond in multiple languages, depending on your trained data.

How accurate are the answers?

Accuracy depends on the quality of your data. With well-structured content, your assistant delivers highly reliable answers, and you can write articles to fill any gaps.

Can I update my training data later?

Yes. Add new pages, articles, or documents whenever your business changes. Your chatbot's knowledge is managed in the dashboard, so you don't need to redeploy your website.

How many data sources can I use?

Free includes 2 data sources from documents or articles. Starter includes 3 data sources from a website scan, documents, or articles. Growth and Pro support multiple data sources and larger catalogs.

Compare plans →

Is my training data secure?

Yes. We follow strict security practices to keep your data and customer conversations private and protected.